IT Support Services

Delivering simple solutions to complex IT problems. Our IT experts discuss then work with you to maintain and improve your technology – perhaps to meet a guideline or simply improve current services.

Manage Your
Account Online

We provide each client and their users access to an easy management portal.

Flexible Support Approach

Everyone is different. Get us your way, by phone, send us an email or catch us onsite.

Inclusive
Emergency Support

We all know the effects of an unexpected IT incident. We're here to assist!

IT Development Plan

Helping you plan for the future. Setting a road map is key to a sustainable and flexible network.

Why Academic IT?

Academic IT combines decades of IT experience with partner insight and a personalised touch. Our personable team will take care of all the complicated technical jargon, providing a responsive and structured approach for all things IT whether in-person or remotely. If you are a school or small business, regardless of knowledgebase, we have a specific IT support solution for you.

Scheduled

Book on-site visits for a specific item or bundled task list. Great for schools and businesses requiring planned visits ahead of time.

On-Demand

Inconvenient technical issues happen at times. We can assist remotely through phone, email, online or on-site – we’re on it.

Scheduled & On-Demand

A flexible package including both scheduled and on-demand support. Have us fix your issues remotely and on-site on a regular basis?

Managed

Continuous and comprehensive, this support model gives prompt assistance whenever you need it.

A Smooth Transition

We take the stress out of changing your IT supplier by fully managing the entire service transition process, leaving you to focus on other important business activities.

What our clients say.

We regularly invite all our clients to review our services - See what they have to say.

Our Accreditations & Awards

Working smarter and efficiently...

As a company we maintain compliance with the latest standards, stay up-to-date on the latest technologies and keep to best practises.