IT Support Services
Delivering simple solutions to complex IT problems. Our IT experts discuss then work with you to maintain and improve your technology – perhaps to meet a guideline or simply improve current services.
Manage Your
Account Online
We provide each client and their users access to an easy management portal.
Flexible Support Approach
Everyone is different. Get us your way, by phone, send us an email or catch us onsite.
Inclusive
Emergency Support
We all know the effects of an unexpected IT incident. We're here to assist!
IT Development Plan
Helping you plan for the future. Setting a road map is key to a sustainable and flexible network.
Why Academic IT?
Academic IT combines decades of IT experience with partner insight and a personalised touch. Our personable team will take care of all the complicated technical jargon, providing a responsive and structured approach for all things IT whether in-person or remotely. If you are a school or small business, regardless of knowledgebase, we have a specific IT support solution for you.
Scheduled
Book on-site visits for a specific item or bundled task list. Great for schools and businesses requiring planned visits ahead of time.
On-Demand
Inconvenient technical issues happen at times. We can assist remotely through phone, email, online or on-site – we’re on it.
Scheduled & On-Demand
A flexible package including both scheduled and on-demand support. Have us fix your issues remotely and on-site on a regular basis?
Managed
Continuous and comprehensive, this support model gives prompt assistance whenever you need it.
A Smooth Transition
We take the stress out of changing your IT supplier by fully managing the entire service transition process, leaving you to focus on other important business activities.
What our clients say.
We regularly invite all our clients to review our services - See what they have to say.
Great IT support - always!
Nothing is ever too much for the team to help us with - often coming in at very short notice to ensure everything is working as it should be in the school. Coming in early/late when necessary and always being at the end of the phone/e-mail. Very positive experience and I know my staff would agree with this. The team are really knowledgeable and give great advice when we are for example, thinking of purchasing new IT equipment. I would highly recommend Academic IT Ltd!
F. Djerehe
Above and Beyond
Academic IT is a fantastic service. They are fast to respond, forward thinking and nothing is too much trouble.
C. Brown
The work was speedy and efficient
The work was speedy and efficient, I am very impressed with this service.
F. Yasmin
Our Accreditations & Awards
Working smarter and efficiently...
As a company we maintain compliance with the latest standards, stay up-to-date on the latest technologies and keep to best practises.
